Bee Neat is here to provide you with more information & answer any questions you may have.
How do I register for Lifetime Warranty?
Go to https://beeneatproducts.com/ and scroll to the bottom of the page. Input your First and Last Name, Order ID, and Email Address then wait for a confirmation email. We recommend registering upon order.
Important Note: Please make sure to register the product within 72 hours after receiving the order at the latest. Registrations after the 72-hour window WILL NOT be accepted and all damages, missing parts, defective claims will be considered under customer abuse, mishandling, and negligence.
What does the Lifetime Warranty cover?
When does the Lifetime Warranty start?
How do I track my order?
To track your package, you can go to this link and input your Order Number and Email Address or just the Tracking Number.
How long does shipping take?
We usually ship out orders as soon as possible. However, please allow us up to 14 business days to get your item(s) delivered. You can also track your package via this link. We appreciate your patience!
Received a defective or damaged item?
Oh no! We're more than happy to replace the item(s) ASAP and for FREE.
Please make sure the item(s) is registered for Lifetime Warranty. Then send us a message at support@beeneatproducts.com and include photos and/or videos for proof and faster assistance.
Oh no! We're more than happy to send the missing part(s) ASAP and for FREE.
Please make sure the item(s) is registered for Lifetime Warranty. Then send us a message at support@beeneatproducts.com and include photos and/or videos for proof and faster assistance.
Not 100% happy or satisfied with your purchase?
That's the last thing we want! We understand that online shopping is different than being able to touch a product in the store. This is why we do our best to make the pictures, description, and product as effective as possible.
Please talk to us about it at support@beeneatproducts.com and we'll figure out a way to fix it.
Need help installing a product?
For more helpful guides on how to install our products, you can visit this link.
Should you need further assistance, please reach us at support@beeneatproducts.com and we'll assist you the best way we can.
Finding other ways to use our products?
What are your safety protocols for your products?
We make sure all our products are re-sanitized before dispatch. During production, we guarantee that we only use top quality plastic to keep our products BPA-free and odorless as possible.
Need to contact us?
We'd love to hear from you! You can fill out the form found at the bottom of this page or send us an email directly at support@beeneatproducts.com
Where are you located?
Our main office is located in Virginia Beach BUT, heads up, we're barely there! You'll have a 99% higher chance of receiving a response from us when you send us a message using the form below or through email at support@beeneatproducts.com
Where do your products come from?
Please fill out the quick form and we will be in touch with lightning speed.
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